Privacy Notice

Information we collect

When a hotel applies or contacts us, we may collect the hotel name and address, contact name, business email address, application information, assessment correspondence and payment-related records. Card details are processed securely by our payment provider and are not stored by Rest Assured.

Why we use it

We use information to administer assessments, communicate with applicants, manage awards, maintain business records and meet legal obligations. Where UK GDPR applies, the lawful basis may include performance of a contract, legitimate interests, legal obligation or consent where specifically required.

Service providers

Information may be shared with assessors and service providers where necessary to deliver and administer the service. Payment processing is provided by Stripe.

Retention and rights

Personal data is retained only for as long as reasonably necessary for the relevant purpose and applicable legal or accounting requirements. Requests about personal data can be sent to info@restassuredaward.com.

Contact

Rest Assured, 167–169 Great Portland Street, London W1W 5PF.